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Covid-19 (Coronavirus) Update
Firstly, from everyone at Kingdom Private Tours, we hope that all our wonderful guests including those we have yet to meet are staying safe during the lockdown period.
Following recent changes to the UK Government Covid-19 guidelines, there are now promising signs for tourists visiting the UK and we would be delighted to welcome you back very soon.
Of course, the health and safety of our guests and staff remains of paramount importance and we have taken extra precautionary measures for when you return to us for your amazing private tour.
Hygiene and Sanitisation
We have installed driver shields in our tour vehicles to help with social distancing and minimise any risk. For everyone’s safety, whilst travelling with us we will kindly ask that you and your party situate the rear seats of the vehicle only.
Our drivers will sanitise, using anti-bacterial wipes, any vehicle touch points when you start your tour and each time you return to the vehicle after visiting sites.
We will deep clean the inside of all vehicles at the end of each tour so they are fully sanitised for the start of every new tour.
We will provide hand sanitiser on board each vehicle and a supply of disposable face masks and disposable gloves, free of charge for you to use any time during your tour.
Our wonderful and knowledgeable driver guides will wear a face mask during the tour and socially distance themselves from your party as best as possible. We kindly ask that you maintain a minimum 1 metre distance at all times and avoid handshaking or hugging your guide.
We are working with the tourist sites, pubs and restaurants to ensure that when we stop for visits and for lunch/dinner that it is a safe and enjoyable experience for you. We will take care of everything and explain what is required to abide by venue rules on social distancing and hygiene.
Payment & Deposit
Whilst we hope the UK is now emerging from the Covid-19 pandemic, we appreciate there is still some uncertainty and that plans may need to change.
For this reason, we have amended our policy to give you complete peace of mind when booking with Kingdom Private Tours.
No Booking Deposit – For the foreseeable future, you will not be required to pay a deposit to book any tour or transfer. That way should you need to cancel or reschedule, there is no risk of losing your deposit. We simply ask you to pay the full balance of the tour upon meeting the guide at the start of your tour or transfer when you are collected from your accommodation, airport etc.
5% Payment Charge Waived - For all tours completed in 2020, we will also waive our 5% debit/credit card payment charges to ensure you can pay safely on the day of the tour, without the need to handle any cash or exchange currency.
Finally, don’t forget that we operate private guided tours only, which is a much safer option than a tour bus or mixed walking tour group. You and your party will be the only guests on our tour journey allowing us to remain safe whilst we travel and explore the great historical sites of the U.K.
We hope this gives you the reassurance you need and gives you the confidence to relax and enjoy a tour with us. If you have any concerns or would like to book your tour for 2020/21, please don't hesitate to get in touch.
We look forward to seeing you soon!
The Kingdom Private Tours Team
Keeping you connected
Our luxury tour vehicles are equipped with the latest 4G Wi-FI technology so you can connect your smart phone, tablet and laptop devices to the Internet. Ideal if you want to share your experience via social media or just browse the Web during your tour travel.
We also have power adaptors for most devices so you can recharge your phone, tablet or camera whilst you are with us for the tour.
We can also provide a selection of children’s films to keep them entertained whilst travelling between tour locations.
Taking the family on tour? At Kingdom we want to make your stay as safe and enjoyable as possible for the whole family. If you have young children, please let us know upon booking and we will ensure baby seats and/or child boosters are provided on the day, at no extra charge.
If anyone in your party has difficulty walking and/or requires assistance, we can provide the following free of charge:
- Walking Stick
Please give us at least a weeks notice before your tour date if this is required.