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Tour Booking Information
Please read the below information before booking with Kingdom Private Tours. If anything is unclear please do not hesitate to contact us, we will be happy to answer any questions you have. Also, if you have not visited the UK before, we have compiled some useful Travel Advice worth knowing to make you trip more enjoyable and stress-free.
IMPORTANT - By booking your tour with Kingdom you agree to the following:
For the foreseeable future, you will not be required to pay a deposit to book any tour or transfer. That way should you need to cancel or reschedule, there is no risk of losing your deposit. We simply ask you to pay the full balance of the tour upon meeting the guide at the start of your tour or transfer when you are collected from your accommodation, airport etc.
Furthermore, for all tours completed in 2020, we will also waive our 5% debit/credit card payment charges to ensure you can pay safely on the day of the tour, without the need to handle any cash or exchange currency. We accept all major cards including Visa, MasterCard and AMEX.
If we purchase any venue tickets for you they must be paid for in advance and are non-refundable for any reason once purchased.
Your tour charge includes vehicle hire, driver guide, fuel, parking, and any congestion charges. Lunch and entrance to tour attractions is payable locally and not included in the tour charge. If you wish for the driver guide to escort you around the attractions, you must also pay for their entrance fees. Please note certain UK attractions do not allow guides inside, if this is the case we will tell you all the history before you enter and what to do when inside and then the guide will be waiting for you at the exit at an agreed time. If however it is an English Heritage or National Trust site, as members our drivers can enter free-of-charge.
Tour Pickup / Return
Although confirmed on your tour itinerary, pickup for the majority of tours from your chosen location will be between 8-9am. If you are unsure of your pickup location for the tour, we can recommend Gloucester Road Tube Station, London, SW7 4SF as it is easy and accessible for both you and our drivers.
Please ensure you are waiting and ready to depart at the agreed pickup site at the time specified. If you are late this may affect your itinerary and result in a shortened trip. Final drop-off time on a one day tour can vary depending on location but is expected to be between 7-8pm the same day.
Please note collection from the London area is included in the tour price, other locations are possible but this may incur an extra charge. Please contact us for details.
Additional Driver Time
Should you wish to make use of our driver tour guide and have dinner on the evening of your tour or perhaps visit a London show, our driver services are available for hire at the rate of £100 per hour. Please ensure you give our drivers reasonable notice if you wish to do this.
Driver Guide Selection
We have a number of expert driver guides at Kingdom and will automatically select the best available one for your chosen tour. If you have a preference of driver guide please request them upon booking and we will do our best to accommodate this although we cannot make any guarantees. Please note we reserve the right to change drivers at our discretion at any time.
We reserve the right to charge reasonable fees for any damage caused to our vehicles during the tour. If a guest is sick in the vehicle a charge of £350 will be payable to the driver at the end of the tour for professional cleaning.
Our drivers are fully insured with public liability insurance, for peace of mind during your stay with us. As always when travelling, it is strongly advised to arrange your own personal travel insurance via your chosen insurance company. If you need assistance please do not hesitate to contact us.
Simply let us know in advance and we can be waiting for you when you arrive! Our transfer prices are very reasonable from just £150 (depending on pickup location) which includes vehicle and driver hire.
We can also provide a selection of children’s films to keep them entertained whilst travelling between tour locations.
Taking the family on tour? At Kingdom we want to make your stay as safe and enjoyable as possible for the whole family. If you have young children, please let us know upon booking and we will ensure baby seats and/or child boosters are provided on the day, at no extra charge.
If anyone in your party has difficulty walking and/or requires wheelchair provision, we can provide the following items free of charge:
- Walking Stick
Please give us at least a weeks
notice before your tour date if this
Keeping you connected
Many of our luxury tour vehicles are equipped with the latest 4G Wi-FI technology so you can connect your smart phone, tablet and laptop devices to the Internet. Ideal if you want to share your experience via social media or just browse the Web during your tour travel.
We also have power adaptors for most devices so you can recharge your phone, tablet or camera whilst you are with us for the tour.
We accept payment by the following methods: